Debt Collection and Credit Management Specialists

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Why Choose Us

debt collection victoria

With over 30 years of experience, we utilise numerous debt collection techniques in our attempts to recover your outstanding debts. These techniques have been refined over the decades to provide a debt collection service second to none. The procedure and order involved in using these debt collection methods can be customised to suit your needs. We strive to do everything we can to collect your debts, with litigation being a last resort. Sometimes a commercial approach may be required, but this is only done with your say so.

debt collection victoria

The best way to prevent the occurrence of outstanding debts and recalcitrant debtors, is to put in place a good credit policy for your business. Our collection agency can help you achieve this by implementing certain steps and procedures, which will assist in making your cash flow – flow.

debt collectors victoria
debt collectors victoria
debt collectors victoria
debt collection victoria

Services We Provide

Our Clients Say


Racing Management Services


Vic Collect has provided us with a great service when all normal avenues had been exhausted!  The best part for our clients is that there is no initial outlay so if Vic Collect is unsuccessful, our clients do not get charged.  They have had a great success rate for us and work purely on a commission basis. Would be very happy to recommend.

Nikki Pollock, Racing Management Services

Euro Foods QLD

At Euro Foods QLD, we’re grateful to Vic Collect for their exceptional debt recovery work. Their professionalism and industry expertise ensured swift and effective results. Vic Collect is highly recommended for any business seeking reliable debt recovery services.

Liam Monforte, Operations Manager

Andrew Dale Racing

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 Vic Collect made contact with Andrew Dale Racing with a Proposal to assist us in debt recovery in March 2023. After passing over a handful of debtors to them, we very quickly felt comfortable in the knowledge that we were in goods hands with an experienced and knowledgeable debt collection firm. All enquiries made by us were quickly and efficiently dealt with. The success rate to-date and time taken to achieve positive outcomes, has been well beyond our expectations and cost effective. We will certainly use Vic Collect again for any further debt collection and we would not hesitate at all in recommending them to other businesses requiring a debt collection firm.

Andrew Dale, Racehorse Trainer. 

CGH Accounting Services

debt collectors victoria

 CGH Accounting Services have discovered that chasing up old outstanding invoices and what appeared to be lost money is not so hard after all! We decided that our hard work and expertise was definitely worth pursuing payment for. Mark and his team at Vic Collect made the process very simple by providing an online platform to download the forms required to get us started and then upload details of the debts we had decided to pursue. Mark kept us informed every step of the way with comprehensive notes of his work and the debtors’ responses. We are extremely happy to have had a 100% success rate and will now be pursuing even more old debts. We will be quicker to seek the assistance of Mark & Vic Collect should the need arise in the future.

Jodie Wakefield, Office Manager.

VIC Collect: Your Trusted Debt Collection Agency

At VIC Collect, we understand the challenges businesses face when it comes to recovering outstanding debts. That’s why we’re here to offer comprehensive debt collection services tailored to meet your specific needs. With years of industry expertise and a commitment to excellence, we pride ourselves on delivering results while maintaining the highest standards of professionalism and integrity. By choosing our collection agency in Geelong, debt collection Ivanhoe, debt collection agency Mildura, debt collection Mount Eliza, debt collection Preston, small business debt collection Melbourne, credit management Melbourne and commercial debt collection in Melbourne you can expect a results-driven and ethical approach to debt recovery that prioritises your interests and ensures the swift resolution of outstanding debts.

Our Services of Debt Collection in Melbourne

  1. Debt Recovery Solutions: We specialise in recovering outstanding debts promptly and efficiently, utilising a strategic approach that emphasises communication, negotiation, and legal compliance. Our team employs proven methods to maximise recovery rates while preserving customer relationships whenever possible.
  2. Commercial Debt Collection: Whether you’re a small business or a large corporation, we have the resources and expertise to handle your commercial debt collection needs. From overdue invoices to unpaid contracts, we work tirelessly to recover what’s rightfully yours, allowing you to focus on running your business.
  3. Consumer Debt Collection: Dealing with delinquent accounts can be challenging and time-consuming. Our consumer debt collection services are designed to alleviate this burden, providing you with a dedicated team of professionals who specialise in resolving consumer debts while adhering to all relevant regulations.
  4. Legal Support: In cases where traditional collection efforts prove unsuccessful, we offer comprehensive legal support to pursue debtors through the appropriate legal channels. Our network of experienced Lawyers is well-versed in debt collection laws and procedures, ensuring swift and effective resolution of legal matters.

Choose VIC Collect- Your Trusted Debt Recovery Agency in Melbourne

  1. Experience and Expertise: With years of experience in the debt collection industry, we have the knowledge and expertise to handle even the most complex debt recovery challenges.
  2. Customised Solutions: Our Melbourne debt collector understands that every business is unique, which is why we offer personalised debt collection solutions tailored to meet your specific needs and objectives.
  3. Compliance and Transparency: We adhere to the highest standards of compliance and transparency in all our dealings, ensuring that our clients are fully informed and confident in our approach.
  4. Results-Driven Approach: Our primary goal is to deliver results for our clients. Whether it’s recovering a single outstanding debt or managing a large portfolio of accounts, we are committed to achieving the best possible outcome for you.
  5. Customer Satisfaction: We prioritise customer satisfaction above all else, striving to exceed our clients’ expectations at every turn. Our dedicated team of debt recovery solicitors in Melbourne is always available to provide support and guidance throughout the debt collection process in Melbourne.

Benefits of Hiring The Best Debt Collectors in Melbourne

Hiring the best debt collectors in Melbourne can offer numerous benefits for individuals and businesses alike:

  1. Expertise and Experience: The best debt collectors in Melbourne have extensive experience and expertise in debt collection practices, laws, and regulations. They know how to navigate complex situations and negotiate effectively to recover outstanding debts.
  2. Improved Cash Flow: By outsourcing debt collection to professionals, you can accelerate the recovery of unpaid debts, improving your cash flow and financial stability. This allows you to focus on running your business without the burden of chasing overdue payments.
  3. Maintained Business Relationships: Professional Melbourne debt recovery agency understand the importance of maintaining positive relationships with debtors while pursuing collections. They employ tactful communication strategies to preserve business relationships whenever possible, minimizing the risk of damaging client or customer rapport.
  4. Time and Resource Savings: Managing debt collection in-house can be time-consuming and resource-intensive. Outsourcing to reputable debt collection agencies in Melbourne frees up your time and resources, allowing you to focus on core business activities and strategic priorities.
  5. Legal Compliance: The best debt collectors adhere to strict ethical and legal standards in their collection practices. By hiring reputable professionals, you mitigate the risk of violating debt collection laws and facing potential legal repercussions.

How to Book Our Personal Debt Collectors in Melbourne

Booking our Melbourne debt collectors at VIC Collect is a straightforward process designed to provide you with the support you need to recover outstanding debts efficiently. Here’s how you can book our debt recovery services:

Step 1: Initial Consultation

Contact us either through our website, phone, or email to schedule an initial consultation. During this consultation, we’ll gather information about your specific debt collection needs, including the nature of the debts, the amount outstanding, and any relevant documentation you can provide.

Step 2: Assessment and Strategy Development

After gathering the necessary information, our team will conduct a thorough assessment of your case to determine the best course of action. We’ll develop a customised debt recovery strategy tailored to your unique circumstances, taking into account factors such as the type of debt, the debtor’s history, and any legal considerations.

Step 3: Agreement and Contract Signing

Once we’ve finalised the details of our debt recovery strategy and you’re satisfied with our proposed approach, we’ll provide you with a service agreement outlining the terms and conditions of our engagement. Review the agreement carefully and sign it to officially engage our debt collection services.

Step 4: Implementation

With the agreement in place, our team will promptly begin implementing the agreed-upon debt collection strategy. This may involve various tactics such as communication with debtors, negotiation, and, if necessary, legal action.

Step 5: Ongoing Communication and Updates

Throughout the debt collection process, we’ll maintain open communication with you, providing regular updates on our progress and any developments regarding your case. You can reach out to us at any time with questions or concerns, and we’ll be happy to provide assistance.

Step 6: Resolution and Recovery

Our debt collection agency’s ultimate goal is to achieve a successful resolution to your debt collection matter and recover the outstanding debts owed to you. Whether through voluntary payment, negotiated settlement, or legal action, we’ll work tirelessly to secure the best possible outcome for you.

Get in Touch Today!

If you’re struggling with overdue accounts or unpaid invoices, don’t wait any longer to take action. Partner with our debt collection firm in Melbourne and let us help you recover what’s rightfully yours.

Contact us today to learn more about our debt recovery services and how we can assist you in achieving your debt collection and recovery goals.


Unsure of what to do with a debt you need recovered?


The commission we charge on debts collected is as per the below Commission Rate Table. The percentage charged is set on the debt amount you hand to us to collect.

Our Address

39 The Esplanade, Seymour VIC 3660