Debt Collection and Credit Management Specialists

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Why Choose Us

debt collection victoria

With over 30 years of experience, we utilise numerous debt collection techniques in our attempts to recover your outstanding debts. These techniques have been refined over the decades to provide a debt collection service second to none. The procedure and order involved in using these debt collection methods can be customised to suit your needs. We strive to do everything we can to collect your debts, with litigation being a last resort. Sometimes a commercial approach may be required, but this is only done with your say so.

debt collection victoria

The best way to prevent the occurrence of outstanding debts and recalcitrant debtors, is to put in place a good credit policy for your business. Our collection agency can help you achieve this by implementing certain steps and procedures, which will assist in making your cash flow – flow.

debt collectors victoria
debt collectors victoria
debt collectors victoria
debt collection victoria

Services We Provide

Our Clients Say


Racing Management Services


Vic Collect has provided us with a great service when all normal avenues had been exhausted!  The best part for our clients is that there is no initial outlay so if Vic Collect is unsuccessful, our clients do not get charged.  They have had a great success rate for us and work purely on a commission basis. Would be very happy to recommend.

Nikki Pollock, Racing Management Services

Euro Foods QLD

At Euro Foods QLD, we’re grateful to Vic Collect for their exceptional debt recovery work. Their professionalism and industry expertise ensured swift and effective results. Vic Collect is highly recommended for any business seeking reliable debt recovery services.

Liam Monforte, Operations Manager

Andrew Dale Racing

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 Vic Collect made contact with Andrew Dale Racing with a Proposal to assist us in debt recovery in March 2023. After passing over a handful of debtors to them, we very quickly felt comfortable in the knowledge that we were in goods hands with an experienced and knowledgeable debt collection firm. All enquiries made by us were quickly and efficiently dealt with. The success rate to-date and time taken to achieve positive outcomes, has been well beyond our expectations and cost effective. We will certainly use Vic Collect again for any further debt collection and we would not hesitate at all in recommending them to other businesses requiring a debt collection firm.

Andrew Dale, Racehorse Trainer. 

CGH Accounting Services

debt collectors victoria

 CGH Accounting Services have discovered that chasing up old outstanding invoices and what appeared to be lost money is not so hard after all! We decided that our hard work and expertise was definitely worth pursuing payment for. Mark and his team at Vic Collect made the process very simple by providing an online platform to download the forms required to get us started and then upload details of the debts we had decided to pursue. Mark kept us informed every step of the way with comprehensive notes of his work and the debtors’ responses. We are extremely happy to have had a 100% success rate and will now be pursuing even more old debts. We will be quicker to seek the assistance of Mark & Vic Collect should the need arise in the future.

Jodie Wakefield, Office Manager.

Debt Collection Agency in Melbourne, Victoria

Debt collection is a process of pursuing payments from those who owe money to a creditor. It can be a challenging and time-consuming task, especially for businesses that lack the resources or expertise to handle it effectively. That’s where debt collection services come in.

Our debt collection agency in Victoria specialise in recovering overdue payments from individuals or businesses on behalf of creditors. These services are often utilised by small and medium-sized businesses that don’t have the resources or legal knowledge to pursue unpaid debts on their own.

By choosing our collection agency in Geelong, debt collection Ivanhoe, Debt Collection Agency Melbourne, debt collection agency Mildura, debt collection Mount Eliza, and debt collection Preston, you can expect a results-driven and ethical approach to debt recovery that prioritises your interests and ensures the swift resolution of outstanding debts. 


Our Debt Collection Services

Our debt collection services encompass a comprehensive range of solutions to assist individuals, businesses, and organisations in recovering outstanding debts efficiently and professionally. Here’s an overview of what our debt collection services entail:

Personalised Approach: We understand that each debt collection case is unique. Our services are tailored to address your specific needs, ensuring a personalised and effective approach to debt recovery.

Compliance and Ethics: We adhere to the highest ethical standards and ensure full compliance with debt collection laws and regulations, both at the state and federal levels. Our practices are transparent and fair.

Early Intervention: Timely intervention in debt recovery is crucial. We offer early-stage debt collection services to resolve issues before they escalate, preserving relationships and minimising costs.

Commercial and Consumer Debt Recovery: We provide comprehensive services for the recovery of both commercial and consumer debts, ensuring that your interests are protected in various debt recovery scenarios.

Legal Expertise: In cases where legal action is necessary, we work with experienced legal partners to represent your interests and navigate the legal process effectively.

Credit Reporting: We assist in credit reporting when appropriate, ensuring that non-paying debtors’ credit records reflect their financial obligations accurately.

Online Access: Clients have access to an online portal where they can track the progress of their debt collection cases, view reports, and receive real-time updates.

Recovery Success: Our track record of successful debt recovery speaks to our commitment to achieving the best possible outcomes for our clients while maintaining ethical and compliant practices.

How Do Our Debt Recovery Services Work?

Our debt collection services follow a structured process to ensure the best results for our clients. Here is an overview of how we approach debt collection:

  1. Assessment: The first step in our debt collection process is to assess the situation and gather all necessary information about the debtor, such as their contact details, payment history, and any relevant documentation.
  2. Communication: Once we have all the necessary information, we will start communicating with the debtor. Our approach is professional and respectful, but also firm in our pursuit of payment.
  3. Negotiation: In some cases, communication alone may be enough to get the debtor to pay their debt. However, if they are unable or unwilling to do so, we will work with them to come up with a mutually agreeable payment plan.
  4. Legal Action: If negotiation fails, we have the expertise and resources to take legal action on behalf of our clients. This may include sending a demand letter, filing a lawsuit, or pursuing other legal remedies.
  5. Collection: Once a debt has been successfully collected, we will ensure that all payments are properly allocated and distributed to our clients.

Why Choose Our Debt Collectors in Victoria?

There are several reasons why our debt collection services may be the right choice for your business:
  • Experience: With years of experience in debt collection, we have developed effective strategies and techniques to recover overdue payments efficiently.
  • Resources: We have access to resources such as professional legal advice and skip tracing services to help us track down delinquent debtors.
  • Compliance: We adhere to all relevant laws and regulations, ensuring that our debt collection practices are ethical and legally sound.
  • Results-focused: Our goal is to achieve the best possible results for our clients. We will work tirelessly to recover the money owed to you.
Debt collection can be a daunting task for businesses, but with the help of professional debt collectors in Victoria, it doesn’t have to be. Our structured approach, experience, and dedication to achieving results make us a reliable choice for businesses seeking assistance with recovering overdue payments. Contact us today to learn more about our debt collection services and how we can help your business.  Situated in Central Victoria, we are your go-to choice for debt collection services, catering to clients statewide.


Unsure of what to do with a debt you need recovered?


The commission we charge on debts collected is as per the below Commission Rate Table. The percentage charged is set on the debt amount you hand to us to collect.

Our Address

39 The Esplanade, Seymour VIC 3660